Privacy Policy
1. Information We Collect
a. Personal Information You Provide
Contact Details: Name, email address, phone number, postal address (e.g., for order or support correspondence).
Order-related Data: Shipping/billing address, order history.
Communications: Any messages or feedback you send via email or web forms.
b. Automatically Collected Information
Device & Usage Data: IP addresses, browser type, pages viewed, date/time stamps, referrer URLs.
Cookies and Tracking Tools: We use cookies or similar technologies to improve user experience. You can disable cookies, though some features may be affected.
2. How We Use Your Information
We use your personal data to:
Process orders, respond to inquiries and provide customer support.
Send transactional updates, newsletters, promotions (with your consent).
Analyze usage trends to improve our website, products, and user experience.
Detect and prevent fraud or unauthorized access.
Comply with legal and regulatory obligations.
3. Disclosure of Your Information
We may share your personal data with:
Service Providers: Payment processors, shipping partners, CRM and email platforms, web hosting services, analytics providers.
Legal or Regulatory Authorities: If required for legal compliance or protection of our rights.
Business Transfers: In context of business reorganization, merger, or acquisition.
We do not sell or rent your personal information for marketing purposes to third parties without your explicit consent.
4. Data Retention and Security
We retain your data as long as needed for the purposes stated or as required by law (e.g. for accounting, tax, or dispute resolution).
We implement reasonable security practices—including secure servers and restricted access—to protect your data.
5. Your Rights
Depending on your location and applicable law, you generally have the right to:
Access, correct, update, or delete your personal information.
Restrict or object to certain processing activities.
Withdraw consent when provided.
Lodge a complaint with a supervisory authority, if applicable.
To exercise your rights, please contact us via the details below. We may require identity verification to process such requests.
6. Cookies & Similar Technologies
We use cookies to enhance site navigation, personalize content, and analyze site usage.
You may reject or manage cookies via your browser settings, but this may affect functionality.
7. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal data from minors. If you believe we have done so inadvertently, kindly contact us, and we will remove the information.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting on this page with an updated effective date. We encourage periodic review.
