Cancellation & Refund
1. Order Cancellation
Orders can be cancelled within 24 hours of placing the order.
After 24 hours, cancellation requests may not be accepted if the order has already been processed or shipped.
To request cancellation, please contact us at info@nutvatika.com or call us at +91 79922 05609.
2. Returns Eligibility
Products must be returned in their original condition, unused and with all tags/packaging intact.
Return requests must be raised within 7 days of delivery.
Certain products (like perishable items, personal care products, or customized items) may not be eligible for return.
3. Refund Process
Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days to your original method of payment.
Shipping charges (if any) are non-refundable.
4. Replacement / Exchange
If you receive a defective, damaged, or incorrect product, we will offer a free replacement or exchange.
Exchange requests should be raised within 48 hours of receiving the product.
5. Non-Refundable Items
Gift cards, sale/discounted items, and used/opened products cannot be returned or refunded.
6. Contact Us
For any queries related to cancellation, return, or refund: info@nutvatika.com
+91 79922 05609